At KIVO ACTIVE, we welcome bulk orders and wholesale partnerships from businesses, retailers, sports organisations, fitness centres, schools, clubs, and corporate clients across Malaysia.
We are committed to providing quality sports equipment, competitive pricing, and reliable service to support your business and organisational needs.
1. Bulk Orders & Wholesale Eligibility
Our bulk order and wholesale services are available to:
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Sports equipment retailers and resellers.
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Gyms, fitness centres, and sports facilities.
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Schools, universities, and educational institutions.
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Sports clubs, teams, and associations.
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Corporate organisations and event organisers.
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Other businesses requiring sports equipment in larger quantities.
All bulk orders and wholesale enquiries are subject to product availability, order quantities, and approval by KIVO ACTIVE.
2. Minimum Order Quantity (MOQ)
Minimum Order Quantity (MOQ) requirements may vary depending on the product category, availability, and order requirements.
There is no fixed MOQ applicable to all products unless otherwise specified.
Customers are encouraged to contact our team to discuss their purchasing requirements and receive a customised quotation.
3. Wholesale Pricing & Quotations
We offer competitive pricing for eligible bulk purchases and wholesale orders.
Pricing is determined based on factors such as:
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Product type and specifications.
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Total order quantity.
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Product availability.
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Delivery requirements.
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Any additional customisation or special arrangements.
All wholesale prices and discounts are subject to quotation and confirmation by KIVO ACTIVE.
Quotations may have a specified validity period, and prices are subject to change before an order is confirmed.
4. How to Place a Bulk Order
To enquire about bulk purchasing or wholesale opportunities, please contact us at kivoactive@outlook.com.
Kindly include the following information:
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Company or organisation name.
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Contact person’s name and contact details.
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Product names or types required.
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Estimated order quantity.
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Preferred delivery location.
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Any additional requirements or special requests.
Our team will review your enquiry and provide product availability, pricing, and relevant order details.
5. Payment Terms
Payment terms for bulk and wholesale orders will be specified in the official quotation or invoice.
Orders may require full or partial payment before processing, depending on the agreed terms.
KIVO ACTIVE reserves the right to begin order processing only after the necessary payment has been received or approved payment arrangements have been confirmed.
6. Shipping & Delivery
Bulk and wholesale orders are available for delivery within Malaysia, including Peninsular Malaysia, Sabah, and Sarawak, subject to logistical availability.
While standard retail orders qualify for free shipping, bulk and wholesale orders may be subject to separate delivery arrangements or shipping charges, depending on order size, weight, quantity, and destination.
Any applicable delivery charges will be communicated in the quotation before order confirmation.
Overnight and same-day delivery services are not available.
International shipping is currently not offered.
7. Order Processing & Lead Time
Processing and delivery timelines for bulk orders may vary depending on product availability, order quantity, and specific requirements.
Estimated lead times will be communicated during the quotation or order confirmation process.
Please note that estimated delivery timelines are not guaranteed and may be affected by logistical or operational circumstances.
8. Order Changes & Cancellations
Requests to modify or cancel a bulk or wholesale order must be submitted in writing as soon as possible.
Cancellation approval will depend on the order status, including whether products have been reserved, sourced, customised, processed, or shipped.
For specially sourced or customised products, cancellation may be restricted once fulfilment has begun, subject to applicable consumer rights and agreed contractual terms.
Any applicable cancellation conditions or charges will be disclosed before order confirmation.
9. Returns & Refunds
Returns and refunds for bulk and wholesale purchases are subject to the agreed sales terms and applicable Malaysian laws.
Customers are encouraged to inspect their orders upon delivery and promptly report any incorrect, missing, defective, or damaged items.
Please contact our team with your order reference number and supporting photographs where applicable.
We will assess each request and provide an appropriate resolution.
Nothing in this policy limits any non-excludable statutory rights under applicable Malaysian law.
10. Product Availability
All products are subject to availability.
For large-volume orders, certain items may require additional sourcing or replenishment time.
KIVO ACTIVE reserves the right to propose suitable alternatives or revise quotations if requested products become unavailable before order confirmation.
11. Wholesale Partnership
We welcome enquiries from businesses interested in establishing ongoing wholesale relationships with KIVO ACTIVE.
Wholesale partnership arrangements, including recurring orders, special pricing, and supply agreements, may be discussed individually and are subject to mutual agreement.
Submission of an enquiry does not guarantee approval as a wholesale partner or eligibility for special pricing.
12. Governing Law
This Bulk Order & Wholesale Policy shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising from wholesale transactions shall be handled in accordance with the agreed contractual terms and applicable Malaysian laws.
13. Contact Us
For bulk orders, wholesale pricing, and business partnership enquiries, please contact:
KIVO ACTIVE SDN BHD
Company Registration No.: 202601040535 (1702630-K)
Address:
55-2, Jalan Sepah Puteri 5/1B,
Pusat Dagangan Seri Utama,
Kota Damansara,
47810 Petaling Jaya, Selangor, Malaysia.
Email: kivoactive@outlook.com
We look forward to supporting your sports equipment needs and building long-term business relationships.
© 2026 KIVO ACTIVE SDN BHD. All Rights Reserved.